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If you’ve read our terms of service and have no other questions, please go ahead and book online!  Please let us know if there is anything about the booking process that we can help make more smooth.

IMPORTANT ANNOUNCEMENT FOR ALL DOGS OVER 30 LB: Due to a variety of circumstances beyond our control, we have come to the decision that in order to continue serving our clients to the best of our ability, we are no longer able to accept new clients with pets over 30 lb. This does not apply to clients who have visited Synergy within the last six months or VIPs, but for the time being, we are not able to accept larger pets. Please be advised that although online booking may be available, we reserve the right to cancel appointments made by new large pet clients in order to continue serving our loyal clients. We are taking a wait list if you have a large pet and want us to contact you when we have openings in our schedule in the months to come. To get on the waitlist, use the contact tab and send us a message with your information. Thank you! – Aubrey Slabbert, Owner 

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Synergy Pet Salon and Spa knows you are busy. You do not need to call us to schedule a regular appointment. Online scheduling is now available.  If you need help with online scheduling, please visit our contact tab or call us. If you are requesting a cage-free service, meaning your sweetie will not stay in a kennel during his or her visit,please call us first to make sure we have an available appointment, and you will then be scheduled for a straight through grooming service. Cage Free pets must be picked up immediately after service completion.   Some appointment guidelines: Please be on-time. Clients more than 15 minutes late may be asked to reschedule and a no show fee will be assessed. Things happen, we understand and we will happily reschedule your appointment if needed, just let us know. We will contact you when your pet is ready for pick up. Please plan to pick up your pet within 30 minutes of our call or text message. Most pets average 3 to 4 hours. Large breeds, multiple pet homes or other special cases etc may require more time. Your groomer will give you a time estimate.  If work schedules are difficult, we often have early and late drop off or pick up times most days for your convenience. Some clients opt to drop off in the morning and pick up in the evening. Furthermore, if you are interested in a pick up/drop off “Doggie Uber” concierge type service, let us know, it is available by request for phoned in appointment requests. If you need to leave your pet all day, please call us to see if we have a style with daycare option available that day. Most days we do! Advance reservation for all day care IS required.  Overnight stays are not available.

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